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Water Damage - PROTOCOL S500
PROTOCOL S500

Water Damage

Restoration

24/7 emergency water damage restoration

Fire & Smoke - FSRT
FSRT

Fire & Smoke

Restoration

Fire and smoke damage restoration

Mould Remediation - PROTOCOL S520
PROTOCOL S520

Mould Remediation

Remediation

Professional mould removal and remediation

Biohazard - S540 / S800
S540 / S800

Biohazard

Cleanup

Certified biohazard and trauma cleanup

IICRC FSRT

How Is Fire and Smoke Damage Restored?

Expert fire and smoke damage restoration services. IICRC-certified professionals. 24/7 emergency response across major Australian cities.

24/7
Emergency Response
100%
IICRC Certified
8
States Covered
60min
Target Response

Fire & Smoke Damage Restoration Services

Fire Damage Restoration

Structural fire damage remediation, soot removal, and smoke odour elimination by IICRC FSRT-certified contractors. Includes emergency board-up and insurance documentation.

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Smoke Damage Restoration

Full smoke penetration assessment, residue classification, hydroxyl and ozone treatment by IICRC FSRT-certified contractors. Covers HVAC decontamination and odour clearance.

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Soot Removal

HEPA vacuuming, dry chemical sponging, and wet cleaning of soot residue from all surfaces. Residue type classified before cleaning — dry, wet, protein, and fuel oil soot each require different chemistry.

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Smoke Odour Removal

Persistent smoke odour eliminated through hydroxyl generation, thermal fogging, ozone treatment, and encapsulation. Effective for embedded VOCs in timber, plasterboard, and soft furnishings.

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Commercial Fire Damage

Large-scale fire damage restoration for commercial, industrial, and strata properties. Business continuity planning, expedited scoping, and insurance-grade documentation for commercial claims.

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Frequently Asked Questions

How quickly should fire damage be addressed?

Immediately. Soot is acidic and continues to corrode surfaces for days after a fire. Smoke particles penetrate porous materials within hours. Delaying professional cleanup permanently worsens damage and increases restoration costs.

Can smoke damage be fully removed from a property?

Yes, with professional IICRC FSRT-certified methods. Technicians use HEPA filtration, thermal fogging, ozone treatment and hydroxyl generators to neutralise smoke odours and particles — including from walls, ceilings and HVAC systems.

Will insurance cover fire and smoke damage restoration?

Yes, standard building and contents insurance covers fire and smoke damage. NRPG contractors provide complete photo documentation and bill insurers directly.

What is the difference between fire damage and smoke damage restoration?

Fire damage restoration addresses structural and material damage from flames. Smoke damage restoration focuses on soot removal, odour elimination and particle extraction. Both are typically required after any fire event.

Emergency Fire & Smoke Damage Restoration?

24/7 emergency response. Request service now for immediate assistance.

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Disaster Recovery

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