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Priority dispatch to verified restoration contractors, 24/7 across Australia
Australia's trusted network of certified disaster recovery specialists. Fire, flood, storm, or mould - we're here to help restore your property.
NRPG contractors produce IICRC-standard documentation recognised by all major Australian insurers — a professional scope of works and estimate your insurer accepts.
Network coverage across Australia and New Zealand
Emergency claims processing support
IICRC-certified contractors
Have an insurance claim to process?
Get connected to the right help in under 60 seconds
IICRC-certified restoration for every emergency scenario
Emergency water extraction, structural drying, and flood damage recovery
Fire damage restoration, smoke odor removal, and structural cleaning
Professional mould remediation and indoor air quality restoration
Crime scene cleanup, trauma decontamination, and biohazard removal
Expert guides and resources to help you navigate disaster recovery
Professional standards. Nationwide coverage. 24/7 response.
Every contractor independently holds IICRC certification, their own licences, and their own business insurance — verified through an onboarding process unmatched in Australia and New Zealand
Round-the-clock dispatch to connect you with the nearest qualified contractor
All work documented to IICRC and Australian standards — a professional scope of works and estimate you can submit to your insurer
From emergency claim to on-site restoration — four simple steps
Fill out our 3-minute emergency claim form with details about your disaster.
Our AI instantly matches you to the nearest IICRC-certified contractor.
A verified contractor is dispatched to your location as a priority job. Response times vary by location and contractor availability.
We provide IICRC-standard documentation — scope of works and estimate — for you to submit to your insurer.
Everything you need to know about disaster recovery with NRPG
Become part of Australia and New Zealand's premier network of IICRC-certified disaster recovery professionals — each contractor independently licensed, insured, and credentialled.
Access to pre-qualified restoration projects matched to your trade area — you keep running your own business
A network built on IICRC certification held independently by every contractor — your credentials, your business
Marketing, scheduling, and administrative support to help you focus on restoration work
Fast, reliable payment processing — you invoice under your own ABN or NZBN
$2,750 AUD
Emergency Callout & Make-Safe - Available 24/7