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Disaster Recovery
Australia
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24/7 Emergency Response Available
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DR
Disaster Recovery
Australia

Australia's trusted disaster recovery network. Connecting property owners with certified restoration professionals for rapid response and quality repairs.

IICRC Certified Professionals
Insurance Approved Network
24/7 Emergency Response

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  • About Us
  • How It Works
  • IICRC Certified
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Services

  • Water Damage
  • Fire & Smoke Damage
  • Storm Damage
  • Mould Remediation
  • Biohazard Cleanup
  • All Services

Locations

  • Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Adelaide
  • Gold Coast

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Disaster Recovery Pty Ltd | ABN: 85 151 794 142 | ACN: 151 794 142

Trading as: Disaster Recovery · NRPG · Restore Assist

© 2026 Disaster Recovery Australia. All rights reserved.

Powered by National Recovery Platform Group (NRPG)

Disaster Recovery Australia is a platform that connects property owners with independent restoration contractors. We facilitate the matching process only and do not directly provide restoration services. All work is performed by independent, licensed contractors in the NRPG network.

24/7 Emergency Response Available

24/7 EmergencyDisaster Recovery

Priority dispatch to verified restoration contractors, 24/7 across Australia

Australia's trusted network of certified disaster recovery specialists. Fire, flood, storm, or mould - we're here to help restore your property.

IICRC CertifiedIndustry-standard training
Insurance ApprovedIICRC documentation accepted
Available 24/7Emergency response ready
Licensed & Insured
Australia-Wide Coverage
No Upfront Fees

Trusted by Major Australian Insurers

NRPG contractors produce IICRC-standard documentation recognised by all major Australian insurers — a professional scope of works and estimate your insurer accepts.

NRMA Insurance

NRMA Insurance

RACV

RACV

AAMI

AAMI

Suncorp

Suncorp

Allianz

Allianz

AU+NZ

Network coverage across Australia and New Zealand

24/7

Emergency claims processing support

100%

IICRC-certified contractors

Have an insurance claim to process?

Quick Disaster Assessment

Get connected to the right help in under 60 seconds

1
2
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What type of disaster are you experiencing?

Complete Disaster Recovery Services

IICRC-certified restoration for every emergency scenario

S500
IICRC S500
24/7 Available

Water & Flood Restoration

Emergency water extraction, structural drying, and flood damage recovery

Learn More
FSRT
IICRC FSRT
24/7 Available

Fire & Smoke Remediation

Fire damage restoration, smoke odor removal, and structural cleaning

Learn More
S520
IICRC S520
24/7 Available

Mould & Air Quality

Professional mould remediation and indoor air quality restoration

Learn More
S540
IICRC S540
24/7 Available

Biohazard & Forensic Cleaning

Crime scene cleanup, trauma decontamination, and biohazard removal

Learn More

Knowledge Center

Expert guides and resources to help you navigate disaster recovery

checklist5 min read
📋

Emergency Response Checklist

Essential steps to take in the first 24 hours after a disaster

Read More
💧
article•7 min

Water Damage 101

🔥
article•8 min

Fire Safety & Prevention

🦠
guide•6 min

Mould Prevention Guide

🎥
video•15 min

Disaster Preparedness Video Series

View All Resources

Why Choose Disaster Recovery Australia?

Professional standards. Nationwide coverage. 24/7 response.

IICRC Certified

Every contractor independently holds IICRC certification, their own licences, and their own business insurance — verified through an onboarding process unmatched in Australia and New Zealand

24/7 Emergency Response

Round-the-clock dispatch to connect you with the nearest qualified contractor

IICRC Documentation

All work documented to IICRC and Australian standards — a professional scope of works and estimate you can submit to your insurer

How It Works

From emergency claim to on-site restoration — four simple steps

  1. 1

    Submit Your Claim Online

    Fill out our 3-minute emergency claim form with details about your disaster.

  2. 2

    AI-Matched to Certified Contractors

    Our AI instantly matches you to the nearest IICRC-certified contractor.

  3. 3

    Rapid On-Site Response

    A verified contractor is dispatched to your location as a priority job. Response times vary by location and contractor availability.

  4. 4

    Restoration & Insurance Coordination

    We provide IICRC-standard documentation — scope of works and estimate — for you to submit to your insurer.

Frequently Asked Questions

Everything you need to know about disaster recovery with NRPG

How quickly can you respond to a disaster emergency?
All emergency claims receive priority dispatch. A verified IICRC-certified contractor is assigned as quickly as possible, 24 hours a day, 7 days a week. Response times vary by location and contractor availability.
Which types of disaster damage do you cover?
We cover water damage, flood damage, fire and smoke damage, storm damage, mould remediation, and biohazard cleanup across all Australian states and territories.
Are your contractors certified and insured?
Every contractor in the NRPG network independently holds their own IICRC certification, their own trade licences, and their own business insurance. They operate as independent businesses verified through a proprietary onboarding process with no equivalent in Australia or New Zealand.
Do you work with all insurance companies?
Yes. Our contractors produce IICRC-standard documentation — scope of works, estimates, and reports — accepted by all major Australian insurers. You submit this documentation to your insurer as part of your claim.
How much does disaster restoration cost?
Costs vary based on the type and extent of damage. In many cases, restoration is fully covered by home and contents insurance. Our contractors provide detailed assessments for your insurer.
Now Accepting Applications

Join the NRPG Network

Become part of Australia and New Zealand's premier network of IICRC-certified disaster recovery professionals — each contractor independently licensed, insured, and credentialled.

🎯

Qualified Lead Generation

Access to pre-qualified restoration projects matched to your trade area — you keep running your own business

⭐

IICRC Quality Standards

A network built on IICRC certification held independently by every contractor — your credentials, your business

🤝

Business Support

Marketing, scheduling, and administrative support to help you focus on restoration work

💰

Streamlined Payment

Fast, reliable payment processing — you invoice under your own ABN or NZBN

Minimum Requirements

  • IICRC certification (AS-IICRC S500:2025, S520:2025, or FSRT minimum)
  • Current liability insurance ($1M+ coverage)
  • Established business with 2+ years experience
  • Clean safety record and references

Partner Certifications

S500
IICRC S500
S520
IICRC S520
FSRT
IICRC FSRT
ISO 9001
Insured
500+
AU & NZ Contractors
24/7
Dispatch Network
98%
Client Satisfaction

🚨 EMERGENCY SERVICE

$2,750 AUD

Emergency Callout & Make-Safe - Available 24/7

  • ✓ 24/7 Emergency Dispatch
  • ✓ IICRC-Certified Contractor
  • ✓ Initial Assessment
  • ✓ Make-Safe Work