Crime Scene Cleanup Services
Professional, discreet crime scene remediation by IICRC-certified technicians. We restore properties to safe, habitable conditions with compassion and precision.
Our Crime Scene Cleanup Process
Initial Assessment
Our team arrives discreetly to assess the scene, identify all biohazards, and develop a comprehensive remediation plan in coordination with authorities.
Containment & PPE Setup
Full containment barriers are established with negative air pressure. Technicians suit up in Level A/B PPE including respirators and chemical-resistant suits.
Decontamination & Removal
All biohazardous materials are carefully removed and disposed of per EPA regulations. Surfaces are treated with hospital-grade disinfectants and enzymatic cleaners.
Verification & Clearance
ATP testing and visual inspection confirm the site meets safe re-occupancy standards. A clearance certificate is issued for insurance and legal purposes.
Comprehensive Crime Scene Services
Law Enforcement Coordination
We work alongside police and forensic investigators, only entering the scene after official clearance. Full chain-of-custody documentation provided.
Bloodborne Pathogen Removal
Complete removal of blood, bodily fluids, and tissue using IICRC S540 protocols. All materials treated as potentially infectious.
Odour Neutralisation
Industrial ozone generators and hydroxyl radical machines eliminate lingering odours at the molecular level, not just mask them.
Structural Remediation
Contaminated building materials (carpet, underlay, drywall, timber) are safely removed and replaced to manufacturer specifications.
Discreet Service
Unmarked vehicles and plain-clothed arrival. We understand the sensitivity of these situations and protect your privacy throughout.
Insurance Documentation
Complete photographic documentation and IICRC-standard itemised scope of works — professional reports for your insurance submission.
Safety & Compliance
Frequently Asked Questions
How soon can you respond to a crime scene cleanup request?
Teams are on standby 24/7 across all Australian states and prioritise rapid response across all service areas. Metro areas are typically reached within 2 hours; regional locations within 2-4 hours.
Who is responsible for paying for crime scene cleanup?
In most cases, the property owner or their insurance policy covers crime scene cleanup costs. NRPG contractors produce IICRC-standard documentation accepted by all major Australian insurers including Allianz, NRMA, Suncorp, and QBE — you submit the scope of works and invoices to your insurer.
Do we need to wait for police clearance before cleanup begins?
Yes. We never enter a scene until law enforcement has completed their forensic investigation and issued a clearance. We coordinate directly with investigating officers to begin work as soon as possible after release.
What certifications do your technicians hold?
All technicians hold IICRC S540 (Trauma and Crime Scene) certification, along with bloodborne pathogen training, confined space entry, and current first aid qualifications.
Is the property safe to re-enter after cleanup?
Absolutely. We perform ATP bioluminescence testing to verify decontamination levels meet safe re-occupancy standards. A formal clearance certificate is issued upon completion.
Related Biohazard Services
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24/7 emergency response. Discreet, professional service across Australia.